Privacy policy

PRIVACY POLICY

Last updated: December 7, 2025

BlinkPoster, a brand of Blinkbox SMC Private Limited, operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). BlinkPoster is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

1. PERSONAL INFORMATION WE COLLECT OR PROCESS

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services:

Category Description
Contact Details Your name, address (billing and shipping), phone number (crucial for COD in Pakistan), and email address.
Financial Information Payment card information, transaction details, form of payment, and payment confirmation (excluding full card numbers, which are securely handled by our payment processor/Shopify).
Account Information Your username, password, preferences, and settings.
Transaction Information Items you view or purchase, returns, exchanges, cancellations, and past transaction history.
Communications Information included when you contact us for customer support or feedback.
Device & Usage Info Your IP address, device type, browser information, and how you interact with or navigate the Services.

 

Personal Information Sources We collect personal information:

  • Directly from you (when you place an order, create an account, or communicate with us).

  • Automatically through the Services (via your device, browser, and the use of cookies/similar technologies).

  • From our service providers and partners (including when they process payment or provide marketing services on our behalf).

2. HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for the following purposes:

  • Provide and Improve the Services: To process payments, fulfill your orders (especially for custom art), arrange for local shipping and courier pickups, manage returns, and create a customized shopping experience.

  • Order Verification (COD Protection): We specifically use your contact details (phone number) to call or message you to confirm Cash on Delivery (COD) orders before dispatch, which is a necessary step to mitigate fraudulent orders common in local e-commerce.

  • Marketing and Advertising: To send you promotional communications and display relevant online advertisements.

  • Security and Fraud Prevention: To authenticate your account, secure transactions, and detect, investigate, or take action regarding fraudulent, illegal, or malicious activity.

  • Communicating with You: To provide customer support and maintain our business relationship.

  • Legal Reasons: To comply with applicable Pakistani law or respond to valid legal processes.

3. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose your personal information to third parties for legitimate business purposes:

  • Service Providers & Couriers: With Shopify, and local vendors who perform services on our behalf, including courier companies (e.g., Trax, TCS, Leopard) for fulfillment and shipping purposes, payment processors, and IT management.

  • Marketing Partners: With business and marketing partners to advertise our products.

  • Consent: When you explicitly direct or consent to the disclosure of certain information.

  • Corporate: With our affiliates or otherwise within our corporate group (Blinkbox SMC Private Limited).

  • Legal: In connection with a business transaction (merger, bankruptcy), or to comply with applicable legal obligations or court orders.

Relationship with Shopify The Services are hosted by Shopify. Information you submit to the Services will be transmitted to and shared with Shopify and its global third-party partners to provide and improve the Services. In these circumstances, Shopify is responsible for the processing of your personal information related to its services. You can learn more about how Shopify uses your personal information by visiting the Shopify Consumer Privacy Policy.

4. CHILDREN'S DATA & INTERNATIONAL TRANSFERS

  • Children's Data: The Services are not intended for use by children, and we do not knowingly collect personal information about children under the age of majority in Pakistan (18 years).

  • International Transfers: Please note that since we use Shopify and other global service providers (like payment processors), your personal information may be transferred, stored, and processed outside of Pakistan.

5. SECURITY AND YOUR RIGHTS

  • Security and Retention: While we strive to protect your personal information, no security measure is perfect. We cannot guarantee "perfect security." We retain your personal information only as long as necessary to maintain your account, provide services, comply with legal obligations, or enforce contracts.

  • Your Rights and Choices: Depending on where you live, you may have rights relating to your personal information, including the right to Access/Know, Delete, Correct, or manage your Communication Preferences (opt-out of promotional emails). You may exercise these rights by contacting us using the details below.

6. CONTACT INFORMATION

Should you have any questions about our privacy practices, this Privacy Policy, or wish to exercise any of your rights, please contact us:

BlinkPoster (A brand of Blinkbox SMC Private Limited) Email: support@blinkposter.com Address: Garden Town, Multan, 59220, Punjab, Pakistan Last updated: December 7, 2025