Shipping policy

SHIPPING POLICY

OVERVIEW At BlinkPoster, we partner with Pakistan’s leading courier services (such as Trax, Leopard, TCS, and others) to ensure your orders reach you safely. Since our products involve delicate electronics (LEDs) and custom artwork, we take extra care in packaging.

SECTION 1 - PROCESSING TIME All orders are processed and packed at our facility in Multan.

  • Ready-Made / Template Posters: Processed within 1-2 business days.

  • Custom / DIY Orders: Please allow 2-4 business days for production and assembly before the item is handed over to the courier.

  • Holidays & Weekends: Orders are not shipped or delivered on Sundays or public holidays.

Note: If we are experiencing a high volume of orders (e.g., during sales or Eid season), shipments may be delayed by a few days. If there will be a significant delay in shipment of your order, we will contact you via email or WhatsApp.

SECTION 2 - SHIPPING RATES & DELIVERY ESTIMATES Shipping charges for your order will be calculated and displayed at checkout.

*Delivery delays can occasionally occur. BlinkPoster is not liable for delays caused by the courier service, weather conditions, or political unrest.

SECTION 3 - CASH ON DELIVERY (COD) RULES To protect our business from fake orders, the following rules apply to COD:

  1. Order Confirmation: For new customers or high-value orders, we may contact you via WhatsApp or Phone Call to confirm your address and order details before shipping. If we cannot reach you after 2 attempts, the order may be cancelled.

  2. No "Open Before Pay": Please note that courier riders do not allow you to open the parcel before payment. This is the policy of the courier companies, not BlinkPoster. Please pay the rider first, then open your package.

  3. Refusal of Delivery: If you refuse a confirmed COD order at your doorstep without a valid reason, BlinkPoster reserves the right to block you from future purchases or require advance payment for future orders.

SECTION 4 - SHIPMENT CONFIRMATION & TRACKING You will receive a Shipment Confirmation email or SMS once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

SECTION 5 - DAMAGES & MISSING ITEMS We are not liable for any products damaged or lost during shipping, but we will help you resolve the issue if you follow these steps:

  1. External Damage: If the courier attempts to deliver a package that appears crushed, wet, or tampered with, please REJECT THE DELIVERY. Do not accept it.

  2. Internal Damage: If the box looked fine but the product inside is damaged, you must contact us within 24 hours.

  3. MANDATORY PROOF: You must save all packaging materials and damaged goods before filing a claim. A video of the unboxing is required to prove the item arrived damaged.

SECTION 6 - WRONG ADDRESS It is the customer's responsibility to provide a complete and correct address (including House #, Street #, and famous landmark). BlinkPoster is not responsible for orders delivered to the wrong address due to customer error. If a package is returned to us due to an incomplete address, the customer will be responsible for the re-shipping cost.

SECTION 7 - INTERNATIONAL SHIPPING We currently do not ship outside of Pakistan.